Organisational Coaching

Organisational Coaching has been defined as:

An ongoing relationship that focuses on the staff member taking action toward the realization of their visions, goals or desires.  Coaching uses a process of inquiry and personal discovery to build the person’s level of awareness and responsibility and provide them with structure, support and feedback.  The coaching process helps the staff member both define and achieve professional and personal goals faster and with more ease than would be possible otherwise” – The International Coach Federation

Another, simpler definition is “A structured conversation which leads to change and action” It’s about supporting people both to think differently, and  to access their personal resources to make decisions leading to actions.

Paula works with organisations and individuals to support the development of individual skills and knowledge with the goal of improving performance at work. Coaching is often sought by successful individuals who know they could be more successful, with support.

Coaching is usually short term (6 months to 1 year).


  • It is essentially a non-directive form of development
  • It focuses on improving performance and developing individuals’ skills
  • Personal issues may be discussed but the emphasis is on performance at work
  • Coaching activities have both organisational and individual goals.
  • It assumes that the individual is psychologically well and does not require a clinical intervention
  • It provides people with feedback on both their strengths and their development needs
  • It is a skilled activity which should be delivered by trained and accredited coaches
  • It is usually a 3 way partnership between the individual, their manager and the coach

Paula coaches mid level and senior managers up to CEO in all aspects of  management and leadership; having difficult conversations; career management and building self managing teams.

 Paula has  full Accreditation in Organisational Coaching (Level 3) with the Institute for Executive Coaching and Leadership. She is on the coaching panels for several organisations: The Leadership Development Centre; Ministry for Primary Industries; Human Rights Commission: Department of Conservation; MBIE; Department of Corrections.

Paula holds a certificate in Coach Supervision (March 2014), is a Senior Executive Coach with IECL and a Professional Certified Coach (PCC) with The International Coaching Federation. More recently Paula has completed a 3 day Team Coaching programme with IECL.